Service & Refund Policy
Overview
Welcome to Subscribize.
We provide original digital subscriptions and online services. Please read this Service & Refund Policy carefully before completing any purchase.
Due to the nature of digital products and electronic subscriptions, our refund policy differs from traditional physical products.
Nature of Products & Services
All products available on our website are:
- Digital subscriptions
- Original activations
- Online services
- Digitally delivered products
Once a subscription is activated or a service is delivered, the product is considered used and cannot be refunded or exchanged except in specific cases.
Refund Policy
Refund requests may only be accepted in the following situations:
- The subscription cannot be activated due to an issue caused by us
- The product or service was not delivered within the agreed timeframe
- A permanent technical issue prevents the service from working and our support team is unable to resolve it
Refunds will NOT be granted in the following cases:
- The customer changes their mind after activation
- Lack of knowledge on how to use the product
- Device or account incompatibility on the customer’s side
- Service suspension caused by violating the original provider’s terms
- Unauthorized account sharing or misuse
Refund Request Period
Any refund request must be submitted within 48 hours from the purchase or delivery date.
After this period, the order will be considered completed and non-refundable.
Replacement Policy
If there is a confirmed issue with the product or activation, we may:
- Fix the issue
- Re-activate the service
- Or replace the product with a similar one if necessary
This will be handled according to our technical support team’s evaluation.
User Responsibility
The customer is responsible for:
- Providing accurate information
- Keeping account details secure
- Using subscriptions legally and safely
- Reviewing product details before purchase
Promotions & Discounts
Limited-time offers and discounted prices may be available occasionally. Customers cannot request compensation for price differences after completing a purchase.
Technical Support
We provide technical support to assist customers with activation and service-related issues during official support hours.
Policy Updates
We reserve the right to modify or update this policy at any time to reflect service improvements or legal requirements. Any changes will be published on this page.
Contact Us
If you have any questions regarding our Service & Refund Policy, please contact us through the “Contact Us” page on our website.